what we offer
Expert carrier services
At Windward Risk Managers, we’re able to provide specialized, scalable services to home insurance carriers so they can focus on their core competencies, product development, and strategic growth.
Policy Management Services
We streamline and oversee the complete lifecycle of insurance policies, ensuring accuracy and compliance from new business to renewal including billing, endorsement processing and document generation.
Claims Services
We expedite the claims process, ensuring timely and fair settlements to maintain policyholder satisfaction and trust. Our team of expert claims adjusters and customer advocates stand ready to handle claims from first notice of loss to closure.
Policyholder / Member Customer Service
Our dedicated team provides exceptional support to address policyholder and agent inquiries with promptness and professionalism. Our representatives are committed to empowering and training callers to ensure efficiency and a great customer experience.
We're at your service when you need it most
Risk Management Services
Our team of expert data analysts, modelers, and actuaries, identify and evaluate risks to minimize potential losses for carriers and their clientele. Through our expertise, we can increase the accuracy of storm damage predictions and the calculations for adequate territory margins.
Underwriting Services
Our underwriters timely assess homeowners insurance policies to ensure compatibility with each carriers underwriting manuals and guidelines. These teams identify potential hazards and risks to homes which allow our carrier partners to minimize exposure.
Agency Contracting & Licensing Services
We manage agent appointments and relationships to ensure they are authorized to sell and service policies in compliance with local and federal statutes. Our services include notices and reminders as well as education and training.
Marketing and Communications Services
We develop and execute strategic marketing plans and communication strategies to enhance brand visibility and engagement. Our services include: monitoring of web traffic to maximize SEO results, social media campaigns, digital brochure design, and content writing.
Why Windward is unmatched.
Our Results
A superior customer experience is just one service we provide for our carrier partners.
98%
average quality and satisfaction score.
24 Hours
to schedule an inspection and begin the claims process.
30 Seconds
to receive a response when using the carrier's chat feature.
30 Days
is the average time to complete the claims process.
Contact Us
Insuring your home is one of the most important decisions you may make. Visit our carrier partner's pages to learn more about how they can meet your individual homeowners insurance needs and easily get a quote. Select one of our carrier partners below or call your agent today.
